Lauren holds herself to the highest of standards. She is kind and approachable, while also providing us with her honest, candid opinion on the dozens of homes we navigated during a crazy time in the housing market. Her eye for details is unmatched in our experience working with multiple realtors in the past. Her knowledge of the area and attention to detail allows her to ask the important questions so that no stone is unturned. For example, Lauren went out of her way to re-evaluate our current home after our initial offer was accepted. She noticed that the south end of the backyard had some minor drainage issues. She promptly called three landscaping companies. They surveyed the landscaping and provided quotes on the work. This allowed her to negotiate several thousand dollars off the initial offer. She was available at most hours of the day, which helped with our busy schedule. She truly had our best interest at heart. She offered to go the extra distance in arranging for home inspectors, electricians, chimney sweeps, painters, and landscapers to evaluate our property to help address our concerns. We never felt additional external pressure to increase our offers outside what we were comfortable with. We’ve had no sudden surprises since our purchase and are still ecstatic with our purchase. We are so thankful to have found such a fantastic realtor.
-Alex and Eryn, East Grand Rapids
Lauren was extremely knowledgeable and such a great resource in helping me to purchase my first home! She was proactive in helping me to find the perfect home and was patient with my endless questions. I felt that she always had my best interest in mind when assessing homes and I appreciated her candor. I would love to work with Lauren again!
-Katie, Grand Rapids
Lauren was amazing to work with! We were first-time home buyers who loved a lot of different houses. She has so much patience with us and kindness when we were buying our house. Lauren was willing to tour every house and was always available to get answers for us. She sent us the property and we toured it on a whim and fell in love. We texted her and she met us the next day and had an offer out by the end of the day. Her knowledge has extended even beyond the home-buying process, she has helped us with roofers, and sprinkler people. She is all-around amazing!
- Sarah and Jordan, Wyoming
Lauren was wonderful at helping us get top dollar from our home. She also helped us find our dream fixer upper in our ideal neighborhood. I highly recommend her, she will not waste your time.
I was in a time crunch with the current house I was renting and I needed to be out in a few months. The house buying process is generally not a short one. With that said, Lauren knew my situation and was there to help the whole way. She got available listings and showed me houses in a very quick fashion. She knew what I was looking for and was able to combine quantity with quality, making her extremely efficient. I have had plenty of conversations with Lauren past what somebody would consider an “8-5 workday”. If I needed questions answered it did not matter if it was 9pm, she was there to answer the call. As a first time home owner I was very pleased with the support and help that Lauren was able to offer.
- Mitch, Grand Rapids
As a someone who barely knew anything about the home buying process, I couldn’t have been happier with Lauren Karsten as my Real Estate Agent. Lauren was very knowledgeable and was with me every step of the way. She helped find all of the available houses in the areas of my choice, and once we found the perfect one she made sure that we had every opportunity to make it ours. Lauren was confident throughout the process, which really had a calming effect. Whenever I had a question no matter what time of day, I knew I could ask her and she would respond as quickly as she could. I would recommend anyone that’s interested in buying a house to contact Lauren and have her work with you.
- Andrew, Grand Rapids
Lauren was extremely professional and easy to work with. It was our first time looking for a home, and she made us feel very comfortable from day one. She simplified the process and took the time to explain the situation to us each step of the way. Lauren’s expertise in this field is outstanding and her patience with us was very appreciated. We truly felt like we were her only clients. She was extremely attentive and always easy to contact whenever we had questions or concerns. She was even accessible on the weekends and late in the evening. It was our pleasure working with her and we absolutely love our new home!
-Stacey and Tyler, Hudsonville
As a first time home buyer, I was anxious and nervous about the whole process. Lauren went out of her way to help me with the search, decision making, and lending process. I learned so much through working with Lauren. She has extensive knowledge in condos and houses all around Grand Rapids. I would recommend her to everyone, my experience was flawless!